FAQs
YOUR QUESTIONS, ANSWERED
How long does the custom build process take?
Most custom builds take 2–6 weeks, depending on frame availability, components, and build complexity.
Do you ship custom bikes, or is pickup required?
We offer Australia-wide shipping for custom bikes, or you can collect your bike in-store.
What customisation options are available?
You can customise frames, wheels, drivetrains, handlebars, saddles, paint colours, and accessories.
What is the warranty on my custom bike?
Warranty coverage varies by brand, but most frames and components include manufacturer warranties.
How much does a custom build typically cost?
Custom bike build pricing varies depending on the frame, components, and level of customisation selected.
Can I test ride a custom bike before purchasing?
Yes, we offer test rides on selected models and sizing consultations before finalising your build.
Can I finance my custom bike purchase?
Yes, flexible finance options are available for eligible customers through our payment partners.
How can I book a consultation for my custom bike?
You can book a consultation online, by phone, or by visiting our store.