1. Overview
Welcome to Cyclery Studio (referred to as “we,” “us,” or “our”). By accessing or using our website, cyclerystudio.com.au, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our website or services
2. General Conditions
- We reserve the right to refuse service to anyone for any reason at any time.
- Prices, product availability, and promotions are subject to change without notice.
- By using our website, you confirm that you are at least 18 years old or have parental or guardian consent to make purchases.
3. Products and Services
- Product Descriptions: We make every effort to ensure the accuracy of product descriptions and images. However, we do not guarantee that all content is error-free.
- Custom Orders: Custom-built bikes are created based on customer specifications. As such, these products are non-refundable unless faulty under Australian Consumer Law.
Limited Availability: Certain products may have limited quantities and are subject to our Returns Policy.
4. Payment Terms
- All payments must be made through the approved methods listed on our website at the time of purchase.
- You agree to provide accurate and complete purchase and account information.
5. Shipping and Delivery
- Domestic Shipping: We deliver Australia-wide. Shipping times are estimates and may vary based on your location.
Risk of Loss: Risk of loss or damage passes to you upon delivery. Please inspect your order upon arrival and report any issues immediately.
6. Returns and Refunds
- Returns Policy: Returns are accepted for faulty or defective products as outlined in our Returns Policy, accessible at [Returns Policy Link].
- Custom-Built Products: As custom builds are made to order, they cannot be returned or refunded unless defective.
Refunds for faulty items will comply with the Australian Consumer Law.
7. Australian Consumer Law
Nothing in these Terms excludes your rights under the Australian Consumer Law. We guarantee that goods will be:
- Of acceptable quality;
- Fit for the purpose described; and
- Matching the description provided.
If a product is found to be defective, please contact us at support@cyclerystudio.com.au within a reasonable timeframe.
8. User Responsibilities
- You agree not to use our website for any unlawful purpose.
- You must not transmit viruses, malware, or any other destructive code that may harm the website or its users.
9. Limitation of Liability
- To the fullest extent permitted by law, we are not liable for any indirect or consequential loss resulting from your use of our website or services.
- Our total liability for any claim related to a product or service is limited to the purchase price of the item.
10. Intellectual Property
- All content on cyclerystudio.com.au, including images, text, graphics, and logos, is the property of Cyclery Studio and is protected under Australian intellectual property laws.
- You may not reproduce, distribute, or exploit any part of the website without prior written permission.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.
12. Changes to Terms
We may update these Terms from time to time without prior notice. The latest version will be available on our website. Continued use of the website constitutes your acceptance of any changes.
13. Contact Information
For questions or concerns about these Terms, contact us at:
Cyclery Studio
152 Oak Rd, Kirrawee, NSW 2232
Australia
Phone: (02) 9545 5404
Email: info@cyclerystudio.com.au